Clarify 2 ManualClarify Desktop TroubleshootingWhy does Clarify freeze when I try to capture the screen?

Why does Clarify freeze when I try to capture the screen?

If Clarify appears to freeze when you try to capture the screen, check that you don't have another screen capture application running at the same time. If you trigger both screen capture applications at the same time Clarify can appear to freeze.

2 Comments

karen

clafify screen capture suddenly not working (I have no other screen capture programmes open)

Trevor DeVore

@karen - please contact support@screensteps.com and we will see if we can figure out what is going on. Please provide as many details as possible about what you are seeing.

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